What happened if the benefit I want to redeemed is out of stock or not available?
If the benefit that you want to redeem using your Wankol Points is out of stock or not available, the points will be refunded back to your account. You can then use the points to redeem another available reward or save them for later use.
How to Use Wankol Points?
Just head to “My Points” and select “Points Mall” to redeem products or services of your choice.
What is Wankol Points?
Wankol Points are rewards you earn by using the Wankol platform! KOLs can redeem these points for products or services.
How do I withdraw my income?
On your “Personal Information” page, click the “Withdraw” button. To go to your “Personal Information” page, click on your name beside your profile picture -> click the dropdown button -> select “Personal Information”. Fill in your withdrawal amount. If your bank account is in Indonesia, the minimum withdrawal amount is IDR 100,000 and a flat […]
Is there a fee that will be cut from my income?
Currently, we do not charge any fee to KOL. However, there is a minimum withdrawal of 100,000 IDR with a one-time charge of 10,000 IDR per withdrawal.
How will I receive the payment?
Hi there! When it comes to receiving payment, it’s quite simple. Once a campaign ends, advertisers will need to confirm the settlement to our system. If they haven’t done so within 7 working days, the system will automatically settle the campaign and the payment will be credited to your account balance. From there, you can […]
Can I modify my quoted price?
Absolutely! At Wankol, we understand that circumstances can change, and you may need to modify your quoted price for a campaign. As long as the brand or advertiser hasn’t confirmed your participation, you have the flexibility to modify your price. Click on My Campaign, choose more details and choose “modify registration information”. Input the new […]
What’s the difference between fixed price and self-quote price?
Hey there! The main difference between the fixed price and self-quote price options is how the pricing is determined. In the fixed price model, the brand or advertiser sets a specific price for their campaign. This means that they have a predetermined budget and offer a set amount for your participation. It’s a straightforward approach […]
Advertisers refuse to settle my payment, how do I report the case?
If advertiser refuse to settle payment, you can always appeal your case to us by clicking “submit an appeal”. Choose the reason why you’d like to appeal your case. We recommend explaining clearly in the “description” box so that we can understand the situation as well. Attached the necessary screenshot as proof. Click “OK” and […]
How do I increase my chance to participate in the campaign?
If it’s a by submission campaign, you will need to follow the brief well and provide a good draft. Make sure you mention the key selling points of the products based on brief, pay attention to brand’s dos and don’ts, provide caption with hashtag as stated on brief and send a good video/photo quality. Based […]