KOL refused to revise as per instructed, how do I report my case?
We are very sorry that you are experiencing this issue. You can always dispute your case by contacting support@wankol.com and we will get back to you within 2×24 hours.
Why can’t I invite a KOL to my campaign?
Please check the country where your KOL is currently resides. To make sure the effectiveness of the campaign, we did not allow you to choose KOL that does not reside in the country where your campaign is held.
What’s the difference between by submission and by invitation?
In “By Submission” campaigns, KOL can both sign up to campaign or be invited by advertiser to a campaign. But, KOL do not need advertiser’s approval to enter the campaign. KOL can directly submit content draft by clicking “more details” button on the campaign and click “submit draft”. Advertisers will later review the draft and […]
What happened if advertiser suddenly cancels?
Advertiser has the right to cancel the campaign. Therefore, as a KOL you will encounter situation where advertiser suddenly cancels the campaign. However, we imply a certain compensation to KOL based on the milestones of the project:[Later will be changed into table which need to wait for refund policy to be translated first] By Submission […]
How do I make a good brief?
A good brief is a short and concise but contain all the information needed such as: – product highlight– product key selling point– campaign period– eligibility to join the campaign– brand’s dos and don’ts– call to action– quality of the video– how to pronounce the brand name– mention which account– hashtags to use– sample video– […]
How do I invite a KOL to join my campaign?
To invite a KOL to join your campaign, go to “My Campaign” Choose the campaign that you want to invite KOL into. Click “more details” and choose “by invitation” You will go into a list of KOL that we recommend according to your campaign requirement. To pick a KOL simply click “invite” on the KOL […]
How to create a business card?
You can create your business card by going to the top right side of the page where you can see your name, then click the drop-down button. Choose “Personal Information”. On the Personal Information page, scroll to find “Business Card Management.” On the top right click “create business card”. Fill in all the information needed […]
How do I reset my password?
To reset your password, go to http://pc.wankol.com/login and choose “Forgot Password”.Enter your e-mail address or phone number, password, and verification code send to your e-mail or phone number. Click “Reset” If your password has been successfully reset, there will be a prompt message of “successfully modified”
I have trouble in registering my account
Hey there! We’re sorry to hear that you’re having trouble registering your account. We totally understand how frustrating this can be, but don’t worry, we’re here to help! There could be a few reasons why you’re having trouble registering, but we’ve identified some common issues that may be causing the problem. First, make sure that […]
I want to join as a brand or advertiser
Welcome! We’re thrilled to hear that you’re interested in joining our platform as a brand or advertiser. To get started, simply go to www.wankol.com and click on the “Register” button. After you successfully sign up, select “advertisers” as your identity. If you are an agency that handles more than one brand, please choose “Advertising Agency” […]