Why can’t I register to a campaign?
You have not created a name card. To be able to register to a campaign, you first need to create a name card. Your category did not match the campaign’s category requirement.Some advertisers would limit their campaign to certain category. For example, a cooking appliance brand can limit their KOL category requirement to “Food” and […]
What happens if the advertiser suddenly cancels?
We understand that it can be frustrating if an advertiser suddenly cancels a campaign, but please know that Wankol has a compensation policy in place for KOLs based on their progress in the campaign. We want to make sure that you are fairly compensated for the work you have done so far. For “By Submission” […]
How to submit a draft?
First, make sure you have already created a draft video and/or scripts according to the brief provided in the campaign details. Go to “My Campaign” and then on the campaign that you want to submit your draft to, click more details. Choose “submit draft” and then submit your videos and/or picture draft. Once you click […]
How to join a campaign?
To join a campaign, you need to have an approved name card. If you have a name card already, click on the campaign that you want to join. On the campaign details’ page, click on “Register now”.Choose the name card you want to join the campaign with. Click “submit”. If it is a by submission […]
What’s the difference between by submission and by invitation?
In “By Submission” campaigns, KOLs can either sign up to a campaign or be invited by the advertiser to participate. You can directly submit content’s draft by clicking “more details” button on the campaign and click “submit draft”. After advertiser approves the draft, you are counted as participants of the campaign. Payment will be made […]
My name card has been used by someone else that is not me, what should I do?
When someone created a name card, we will do a review by system to make sure the Wankol account is the owner of the social media account. However, if this problem exist, do not worry. You can always file a complaint using our system. Go to the top right side of the page where you […]
Why did I failed to authorize or bind my social media account?
Make sure you use the correct username and password to login to the social media account. Make sure to tick the boxes and give permission for Wankol to access your account. Wankol will access data such as profile picture, followers, engagement rate, likes, comments, etc. These data will be useful for advertiser to decide whether […]
How to create a name card?
You can create your name card by going to the top right side of the page where you can see your name, then click the drop-down button. Choose “Personal Information”. On the Personal Information page, scroll to find “My Name Card” then click the plus button. Choose the social media. Note that one social media […]
Why do I have to create a name card & authorize or bind my social media account?
Hi there! Creating a name card and authorizing or binding your social media account is an important step in building your credibility and trustworthiness on Wankol. It also provides advertisers with valuable information about your audience, engagement rates, and other metrics that can help them determine if you’re a good fit for their campaign. Plus, […]
Why can’t I register my account?
Hey there! We’re sorry to hear that you’re having trouble registering your account. We totally understand how frustrating this can be, but don’t worry, we’re here to help! There could be a few reasons why you’re having trouble registering, but we’ve identified some common issues that may be causing the problem. First, make sure that […]